Privacy Policy

At Obi-Hub, operated by Palmr Style & Co LLC d/b/a Threadbird ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (obi-hub.app) and use our software-as-a-service platform (the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Information: When you register for an account, we may ask for your name, email address, company name, and payment information (processed securely by Stripe).
• User Content: Files, designs, tech packs, photos, and other materials you upload to the platform. We store these securely using Cloudflare R2 and Supabase.
• Usage Data: Information about how you interact with the Service, such as log data, device information, browser type, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service.
• Process transactions and manage your subscription and billing.
• Manage your account and provide customer support.
• Communicate with you, including sending updates, security alerts, and support messages.
• Monitor and analyze usage and trends to improve user experience.
• Detect, prevent, and address technical issues or fraudulent activity.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

• With Service Providers: We employ third-party companies and individuals to facilitate our Service (e.g., Stripe for payments, Supabase for database hosting, Cloudflare for file storage, Vercel for web hosting). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

4. Data Security and Retention

The security of your data is important to us. We use commercially acceptable means to protect your personal information and User Content, including encryption in transit and at rest. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When you delete your account, we will securely delete your personal information and User Content in accordance with our data retention policies, unless we are required to retain it to comply with our legal obligations.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to correct inaccurate or incomplete data).
• The right to object to our processing of your personal data.
• The right of restriction (to request that we restrict the processing of your personal data).
• The right to data portability (to receive a copy of your personal data in a structured, machine-readable format).
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us at support@obi-hub.app.

6. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Palmr Style & Co LLC
7550 Brokerage Dr
Orlando, FL 32809
Email: support@obi-hub.app